How long can I trial Toric?

We offer a trial experience where users can import local files of up to 1 million rows of data for FREE. Local files include CSV and Excel; Standard sources include Google Drive and Sheets. Users can create custom reports and dashboards with Toric's drag-and-drop interface. If you would like a trial of our Pro Plan or Enterprise Plan‍, please contact us.

How do I estimate my annual capacity needs?

To get an accurate annual capacity estimate, start a trial to see how many rows of data you use for a pricing estimate, or contact sales.

What if I need more capacity to trial Toric?

If you need more capacity, please reach out to our sales team and we will be able to help you.

What are my billing options?

Pro users can pay through credit card. Enterprise plans offer flexible payment options as well as discounted rates, please reach out to our sales team to learn more.

Can I upgrade my trial to a paid pricing plan?

Plans can always be upgraded. Here's a video tutorial on how to upgrade to Pro Plan in Toric

What if an integration of interest is not available or listed on the website?

If you don’t see an integration you need, no worries. All of Toric’s connectors were built for customers. The best part is, as long as it’s not proprietary software, we develop the connector for free for our customers.

What if I’m interested, but not ready to buy yet?

You can book a demonstration of Toric with one of our team members, or you can get started for free up to one million credits. Once you're ready for more, a member of our team can walk you through our plans. Alternatively, our team can plug your data into Toric for you, so you can see what Toric can do with your data.

What if I have my own data lake or data warehouse?

Toric connects to your existing data lake or data warehouse, making it easy to leverage your existing data pipeline.

What if I have my own BI, reporting, and Analytics tool?

Toric connects to your existing BI tooling, making it easy to plug into your existing analytical processes.

Is Training & Support Included?

Training typically consists of several modules, each an hour long that can be viewed here. All our paid packages include Training and Support.

Are Data Consulting Services included?

Data Analysts and Data Engineers can be deployed by Toric at an additional cost. Talk to Sales for more details.

What happens if I use all my credits?

If all credits have been consumed, customers will incur overage charges at a +35% premium of the current plan rate for 1M credits. This overage rate can be avoided by contacting your sales representative for a plan upgrade.

Can I upgrade my plan mid term?

Customers can upgrade at any time. However, any incurred overages will be billed at the time of upgrade.

How do you know how many records are changing against total rows?

Toric pulls in all your data and analyzes what’s changed. Only the changed or new rows would be counted toward your consumption allowance.

If your pricing is per millions of rows, how do you break down unstructured data and NoSQL connections?

• Unstructured data is normalized. If you ingest a PDF, every page on the PDF is considered 1 row = 1 credit.
• For NoSQL connections, generally, each entry is 1 row = 1 credit.
• If you load a JSON in Toric the whole blob is considered 1 row = 1 credit. You can then, unnest the object in Toric using the Unnest node, explode, etc.