Connectors Troubleshooting - Errors and Issues
Errors and Issues
Within this comprehensive documentation, we have compiled a wealth of information on common issues that users may encounter when working with our extensive collection of 80+ connectors. Whether you're connecting to databases, APIs, cloud storage, or any other data source, this resource aims to guide you through potential obstacles and ensure a seamless experience when utilizing Toric's connectors.
Our objective is to empower you with the knowledge and tools necessary to connect to your Connector of desire. If you have any additional questions or encounter an issue not covered in this documentation, our dedicated Customer Success team is always ready to assist you.
| Issue | Solution |
|---|---|
| Customer hasn't approved Toric IPs | Toric IPs |
| Customer's machine doesn't have a public facing IP | |
| Correct ports aren't open | |
| The public facing IP isn't routing to the proper host | Provide a publicly routable name or IP for Host. Your internal Host will not work |
| The customer isn't inserting the correct DB name | |
| The customer didn't setup an account with DB access | |
